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  • Other reviews says it feels like eating in China, I guess it resembles that sort of experience because the service was HORRIBLE. The hostess is extremely rude and pushy. It was our first time to the restaurant and the hostess wouldn't give us our table because the fifth person was late to show up to the restaurant. We explained nicely that the fifth party will be really late due to traffic and if we could sit down first. We had to literally fight with the hostess to even sit. She was saying rude things in Chinese to her manager about us and finally the manager allowed us to have our table. The table they make you book for five people can only sit four realistically. Can't believe the hostess was even trying to make us call our friend. She would never get a job at a non-Asian restaurant with the horrible attitude. The hotpot base was mediocre at best and waiters were so slow to bring you the items. Will never go back since food wasn't great and service was definitely lacking. You are better off going to Emperor hotpot or doing it at home. Don't open a restaurant if you don't even understand the concept of customer service.
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