This company is very shady! Not only did they provide subpar pool maintenance they overcharged me as well!
I did a DE filter clean out and did a chlorine bath on my pool with another company and hired Gilbert Pool Service to do the monthly maintenance. My pool looked great but it was short lived. I was extremely frustrated that the pool guy was not able to maintain the proper chemicals and my algae came back after a couple of weeks! And they said they weren't responsible for the algae, really?:/
Out of sheer laziness or stupidity the pool guy told me he did not know how to re-install my skimmer basket handle after he took it off and I had to re-install myself.
The pool was not properly scrubbed on a consistent basis and there was for the most part a ring of dirt and algae around the pool edge. I could go on and on....
My agreement was for 80.95 per month for service and chemicals. In June they charged my card $128 and in July $122!!! They did not notify me or get my approval for the 'extra services' they supposedly performed. And they charged me extra for the DE. Is that not part of the chemicals that I'm already paying for? I disputed the charges with my bank and was able to get the funds back!
They make you sign a 3 month service agreement and if you cancel, you will still be charged monthly until the 3 months are up.
Please save yourself the frustration and a terrible looking pool and skip this company!