The old saying you get what you pay for definitely fits this place. They shorten the time, it isn't as advertised and I have yet to have a decent male therapist. I was talked into a membership so will be quitting when that is up but will only have female therapists from this day forward. The turnover is so high that when you do find someone you like, they are gone! The people working the desk do not read notes in the profile so you end up getting someone you asked to never have...Expect an hour massage to be about 35-40 minutes...