i had my first sandwich at this chain yesterday. i really expected so much more but was completely disappointed. i ordered the beef provolone but asked them to use mozzarella instead. they never told me or asked me what size i wanted and i was not sure there were different sizes. i had a coupon for a small which i discovered later and when i went to window she had prepared the medium. i had to wait extra time while they made another. all the while other cars in back of me had to wait.
with the first bite i knew it was not what i expected. the meat was like a lunch meat instead of real sliced deli beef. could hardly find the mozzarella either. only good thing was the toasted bun. even arby's roast beef is better than this which is a real stretch of the imagination.