I have been coming to Beyond Beauty Lashes for at least 3 years. The owner, Jenny, is great at her job. They have a super high turnover rate. Wonder why?? Oh, maybe because the owner doesn't stand behind her employees and help them do better. I got a new half set of lashes today and they look terrible. They are sagging immediately after being put on and they are not in line with the shape of my eye at all. I complained to the idiot receptionist (who couldn't figure out who I was or how much I owed) and she said she would talk to Jenny to fix it. I said I did not mind paying again for her to fix it. I received a call back just now from the same airhead receptionist saying that the owner was not going to help me and there is nothing they could do. Are you kidding? I was willing to pay and they still won't help me? I will NEVER return or recommend them to anyone again. Try Tatiana at Atomic Lash Lounge...which is where I'll be going. She came from beyond beauty, and I loved her. BEWARE!