From the second I walked in from the minute I walked out. I absolutely loved everything about this place. Ashley is who I talked to on the phone and provided everything for me for my first appointment and made me feel so comfortable especially for doing this for the first time . Provided me with the necessary information to go about this. The eyelash technician I made an appointment with was Jessica. I wanted her to do mine because I have seen reviews on Yelp about her and she has been doing this a long time. When I walked in I explained to her what I wanted and the outcome was exactly how I wanted. She did such an amazing job. I got full lashes and I got the volume style . Not to mention she is extremely talented and beyond nice . I recommend the full style anyways because everyone knows your lashes are fake looking because you had none to begin with so why not make them look extremely full. On the way out Ashley booked me for my next appointment and I purchased some products . I got the makeup pads and the ASH BROWN eyeliner and the black mascara just because they recommend water base products and I don't have time to look at my current mascara products to see if they have oil in them . Oil is a big no no for your lashes. Even though your not supposed to wear makeup in the first 48 hours I put makeup on anyways and the eyeliner is amazing and so is the mascara. Love love love everything about this place!