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  • Your review helps others learn about great local businesses. Ground transportation was provided by Grayline Tours for a tour I booked to the Grand Canyon. My pick-up was prompt at 5:40am with a few additional hotel pick-ups. All the passengers were transferred to Grayline Tours' customer center where the check-in process, upgrades and groups were split based on individual tours (South Rim/West Rim). I opted to upgrade my tour to include the Pink Jeep Private Tour. The charter did not depart the customer center until approximately 6:45am. So much wasted time! The first stop was at the Hoover Dam. Another waste of time to stop there for pictures. The bus was boarded again and we were en route only to make yet another stop. This time it was for a bathroom/snack break at a McDonalds. In my opinion, another unnecessary stop! From this point we traveled non-stop the Grand Canyon. Sadly, upon arrival at the National Geographic Center, we wasted another 2-hours (1 hour lunch; 30 minutes in IMAX movie; 30 minutes to meet with the assigned tour guide and board the jeep). Once we were off it was great! We stopped at five view points, but NOT enough time to enjoy what we paid for. I'm absolutely certain everyone in the group felt equally disappointed. The silver lining was that our tour guide was a really nice person. He shared lots of background on the Grand Canyon and some very unique stories. In retrospect, I regret upgrading from the basic tour. Two hours passed and the group was transferred back to the National Geographic Center. Within 15 minutes of our arrival, we boarded the bus for our transfer back to Las Vegas. We stopped to fuel. Apparently, it's illegal to refuel the bus with passengers on board. Like a herd, we unboard the bus. All the passengers took this as an opportunity to purchase snacks, beverages to tie us over. It was only about a 20 minute wait in the COLD. After that it was straight to Las Vegas. I was elated to be the first drop-off. Next time, I'll drive myself and so should you! Only then will be able to experience the majestic Grand Canyon! Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.
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