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  • Wow! Where to begin! I chose this specific vaccine center because of its convenient location close to my work. When I first called on a Sunday to make an appointment of course I was just gonna see if someone would actually possibly answer the phone (there is always a chance) I got to the voicemail and hung up, planning on simply calling again the next morning. However just about an hour later I received a call back from them, which I missed, so they left me a voicemail stating that they received a missed call from this number and they were looking to see if they could be of any assistance! I was impressed! Long story short - I left them another voicemail as a response to that and then received a call back right away on Monday morning. I then made an appointment for the following Wednesday! At that point I already appreciated the immense friendliness and the great and convenient customer service. From the follow-up Calls to the appointment confirmation and follow up Emails it all went smooth and easy for me as a patient/customer. That amazing customer service continued at the vaccine center from the moment I entered! Friendly and attentive staff, being very patient (since it was my first time there and I am foreign) and guiding me through the whole process. Every single person I had to deal with during my appointment was beyond friendly and more than happy to explain anything to me or answer any of my questions, which I really appreciate generally! The process for signing in was smooth and easy, the waiting area wasn't packed with people and the waiting time was very short! They handled all my paperwork very professionally and made sure it was all taken care of! I actually can't wait to go back for my follow up appointments :) From my understanding the prices are reasonable as well and either way it's absolutely worth the money. These people made my day! Way to go!
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