I took my 11-year-old kid for a haircut this past Sunday. The worker asked how I wanted the haircut for my son and explained to use the size 3 on the sides and cut about 1" on top. I also had a haircut myself with another lady. I was shocked to see my son's haircut, as she totally trimmed the sideburns all the way up but never bother to ask me or my son if that is what he wanted. I understand that they need to meet a customer quota for the day but it only takes half a second to ask how do you want your sideburns, right? Not all people like their haircut with NO sideburns