The owner contacted me and showed concern about my bad experience. He said that the Sunday I came in for brunch, they had a staffing problem in the kitchen and that is why the food took so long to come out. He also apologized on behalf of his server for not being friendly/apologizing for the wait. I give him props for reaching out to his reviewers in order to try and correct his restaurant's problems! =) I will definitely give it another shot the next time I'm in Toronto.