What I read in the reviews is very much true. I'm somewhat disappointed but not at my server(s). I got here at about 2:45, there was no hostess present so I rang the bell. (there's an older couple who just walked in and asked if they're to seat themselves). To no avail, we sat ourselves. I went on to locate a high chair for our 10mo old and was fortunate enough to bump into a hostess. She switched our table and got us a high chair and I began to read reviews. My wife, who suggested we come here so she could have a drink due to her disheartening day asked our waitress about happy hour and was told it's only available if you're seated in the bar. I would have better understood if we weren't with our child. We requested a manager to determine our eligibility for the special, which shouldn't have been necessary but was honored nonetheless. We ordered two electric blue lemonades and continued to entertain our child. After a while, after reflecting on the reviews... I determined I would get our drinks faster if I walked into the bar area and ordered them myself. True enough, I returned to our table with our drinks, and the waitress was empty handed. Nacho's (toppings) weren't hot, sliders weren't hot, and I didn't even want to try the wings. This location is too valuable to have such lackluster product.