I only can give 2 stars for the buns. I ordered the pork belly and the shiitake mushrooms buns. They are just ok. The buns are rather dry and at room temperature. I expected warm and moist buns as I usually get when I order buns at other places. Both the pork belly and the mushrooms had too much sauce which is overpowering. I can only taste the hoisin sauce and can't barely taste of the pork and the mushrooms.
I will give 5 stars for the service. The waitress are nice and attentive. When she asked about my food, I mentioned the overpowering taste of the sauce. She offered to make me another one with less sauce and the manager came to apologize and didn't change for my food. I'll give it another try by ordering other food beside the buns.