Ok I have been staying at this hotel at least twice a year for the last 10 years. Mostly staying in tower 2. This time I stayed in tower 1. And I just have to say Please upgrade those dirty chairs, go leather everything, I am a local and I think u need to give us a break on all those fees. My first room that I stayed in for 4 nights, as I said the chairs need paint and cleaned. The jetted tub jets still contained hair. The freezer had a broken beer bottle with frozen beer all at the bottom, I had to ask for dishes. And still did not get them until 2 days later. I hear they have new management, I can tell. Some of the doors had dirty hand prints, the bed was not comfy at all, very lumpy. For the price I think the shower heads should be wider, the water leaks out on the floor...while taking a shower.. because the doors are so old they do not stay shut. I almost fell getting out of the shower. The penthouse rooms should be luxury, for the money that is spent. Yes there is good square footage...but quality matters too. I tip those poor maids and then they do extra work... like ask me what i need. Because unless u call them they will not come clean your room. I admit I do have my do not disturb on most of the time. But when I did have it off I did not see house keeping. What I do love about this hotel is that it is off the strip and it is guard gated. But unless some upgrades are done I maybe going to The Venetian or Encore. Please UPGRADE!!!