I love coming to Publix however today wasn't a good shopping trip. I walked in and immediately went to the deli area. There was only one person working and lots of people in the sub line and I was waiting for assistance in the deli meat line. Usually they have about three people working but this poor lady was sooo doing everything herself.
Guest were beginning to become frustrated and she kept reassuring everyone that she would be right with them. I'm not sure if she was working on a online order or someone else's order. But I was the only person in the deli area and it lots of people in the sandwich line. Everyone in the sandwich line left and after about 15minutes or waiting she was finally finish and could assist me with my order.
Publix I'm not sure what happened tonight but you have to address this situation. It took place at 7:45pm tonight.