I had an amazing reflexology treatment from Susan and so I booked a facial for the next day with Jean. Jean is a butcher. I left the treatment room after 20 minutes. The treatment hurt and when she said "the red" would go away in a couple of days I asked to see a mirror. She resisted at first and then I saw the "red". It was blood She was using a pin to puncture white heads as part of the extraction. I dont have bad complexion and I have many facials at other professional spas, but never this treatment. I felt uncomfortable and unsafe. Beware. I took a photograph but not on facebook so cannot post it.