Everyone I dealt with, from the assistant to the doctor to the staff to help pick glasses out were incredibly kind. They called our insurance company to check on that before we came in also to help speed things up. High tech equipment not seen many other places for the eye exams. Great selection on glasses and we got a great deal for 50% off a complete pair at the time which saved us almost $400 so can't complain about that. Easy to make an appointment online, flexible times as well. $99 for a complete eye exam, lasted about 20 minutes.