I usually don't write about chains unless I feel really strongly about it.
Let's start with the food: It was Okay it didn't really blow me away by any means, but if you're itching for a steak this place will do just fine.
Here's where I can get nasty and I will try to be fair and cordial. Service somewhat stinks. They take reservations, but it's first come first serve. I know they're not the only place guilty of such things, but get rid of it. Just be honest and tell me you don't take reservations! (FU%$!) Needless to say, we ended up waiting for about half an hour. Sat down got our drinks and ordered. Couple of our steaks were not done the right way....okay fair we had a large group.
Finally, our checks were wrong -- we got someone else's ticket and we try to explain it to the waitress (she snarks back "what's the problem!?") Granted, I've been a waiter before and some nights just suck, but keep your cool. Always smile and tell them you'll fix it. Apparently, we were in her way of doing her job. In the end, we were all surprised and shock and couple of us had to speak to the manager.
In the end, bad experience ruins the night and dinner. Sorry LH Steakhouse you just didn't cut it this time!