I went in this store to simply browse and in less than 10 minutes I was in a dressing room with dresses hand picked for me. Ricardo was perfect and on point with his selections. After getting back to our room eager to wear it for our night out I noticed a hole in the hip area through the sheer fabric. Unaware if I was at fault for this during trying it on snagging it in the hotel room or what not, I reluctantly went back in to Stash to ask about the exchange policy. They happily agreed and shipped out a replacement. Spending 250.00 on a dress with this kind of service is definitely worth it. They have earned a loyal and return customer for sure!