I just joined this gym so this is based on my initial sign up and my 1st work out session. The sign up process was carefree and friendly. I walked in Tuesday after work without making an apt. Jenn showed me around and helped me sign up, she was friendly and professional. I was shocked to see how big it was, how many arc trainers they have and how empty it was as far as customers. It was prime time for a gym to be busy between 5pm and 6pm. There's no waiting for cardio machines like other gyms. I arrived a little after 5am on Wednesday and there was maybe 40 people working out.
Got in did my thing and got out...no issues!
The arc trainer is my go to cardio machine so I was impressed to see how many they had. When I first moved to Phoenix I looked into joining LA Fitness, but with their high prices and the fact that they did NOT have 1 arc trainer I passed. I also like the fact that there are NOT any time limits on how long I can stay on a cardio machine!!!!
Overall I thought the gym was clean, I did read some reviews about the bathroom being nasty. I didn't venture in to check that out and probably will never use their bathroom.