I walked into this location to get a 8oz burger to go, and thought it a bit smallish in the package when it was brought to me. I would have looked inside to check if the manager/server/cook or whoever he was, wasn't berating me for having the audacity to grab some salt packets, insisting that he had already added salt to the fries.
I got home with it, and turns out to be a 4oz burger, one patty. I'm used to Hero 8oz burgers and know the difference. To boot, onions and mustard were added for some reason, and yet no hero sauce as requested. Mushrooms were scant and bacon a joke (which I had ordered).
I like the Hero chain, and have had great experiences elsewhere, but this location was a total turn-off to be sure.