My husband and I came here a few years ago to purchase my engagement ring/wedding band. We originally went to another shop as they advertise, a lot. Luckily for us we were unable to afford it at the time at the other shop and a few months later found Robbins Brothers. They have the policy to replace diamonds, free cleanings, etc. Greg helped us out and always remembers us by name the second we walk into the store. He is so kind and caring towards us and everyone. We didn't have credit at the time and got an account to help establish it with they're help. We were so pleased by this shop and Greg that we came back to get my husband's wedding band. Greg helped two different occasions for my husband's proposal...telling me one thing..I ruined, but then giving him several jewelry boxes for a different one. It was absolutely fantastic! Greg and Jennifer are just two of the consultants who work there, but honestly everyone I've encountered when going in is amazing. I recently had a diamond fall out, very tiny on the side that I didn't even notice and Jennifer promptly sent it out for repair and got it back right away. We are so impressed by them and we couldn't have made a better choice! They're like family when we go in. :] I highly recommend them to anybody shopping for they're engagement/wedding rings.