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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My friend recommended this place for lunch because her prior experiences have been positive. The name of the restaurant suited OUR experience...we were put in a Corner and thrown Stones. After being seated and had our orders taken, 45 mins wait went by with no food in sight BUT yet others that came after us and seated were served. Oh, at 1230pm on a Sunday afternoon- they ran out of chicken/waffles and brisket, really? The manager Rob, if that is his real name, did not come outside to apologize for the "kitchen being backed up" or anything; my husband went inside to get the check for the drinks we ordered and noticed many empty tables.  The manager went up to my husband and offered nothing for our inconvenience. NOTHING. The waitress, Brooke, appeared to be flustered- I guess she was having a bad day - but thanked my friend for HER positive energy while the 4 of us that were with her, I guess, were not as positive. Would you be "positive" if you waited 45 mins for your lunch and no one came to your table to at least apologize for the inconvenience? I personally spoke to the manager and his body language showed that he really didn't care if we left. He said that we were "seated too early" and that he already went over this with my husband and that he apologized. I let him know that it appeared everyone else is having a good time except for us, we were miserable... my words didn't phase him. Poor excuses matched the service we received= POOR. Managers like him should not be working in this industry at all. I've seen restaurant managers go out of their way to make their customers feel welcomed. Rob did no such thing. I hope the owner of this establishment reads this and fixes this problem so others do not experience this awful service. If your establishment is as popular and has great reviews, make sure you're stocked with the popular food items and hire managers that care. My family and I are definitely not coming back and my friend that suggested this place will no longer be returning as well, nor will her family and friends.
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