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| - The Benedum is a stunning theatre to attend a show. Adults are more than welcome to enjoy getting trashed during shows on cocktails in the theater with cups from the concession stand. As long as it raises funds for the Benedum. Wow. How fun is that!
It makes the experience we had as a family even more outrageous.
We attended a family friendly show at 11 am. The concession stands were not open. To begin, despite the audience being made mostly of children the changing tables were not set up in the restrooms. As a parents with physical disabilities this made everything difficult. When I inquired about the lack of changing tables, the facilities people said they hadn't anticipated them being needed. Despite the audience being children that day. However it was pointed out that, across the street there were restaurants & coffee shops with changing facilities for babies & toddler. (Umm, ya I don't think so.)
Caregivers had to change on chairs which were uncomfortable for the child and changer. And kind of gross for whomever uses the seat next.
Then, aggressive ushers confiscated any bottles and cups they saw. While I understand they have a job to do, it's also a bit much when taking children to the theater who rely on juice for health needs. When trying to explain that to the usher, it on someone who not budge to listen to our unique needs. Our juice, which was necessary for a break outside of the theater in 45 minutes, was forced to be thrown away. Which I should NOT have done but was so shocked by the ushers aggressiveness I complied.
When I then approached an employee and explained we needed a back up bottle for our child's needs to stay to see the show, I was told that the theater concessions were closed and nothing was kept in the theatre for emergencies. But that I could walk across the street. Again. As a parent w a physical disability with my son and his group. I was not going to be carry a 30lb child across the street. I can't make it back and forth, which is why I have to come prepared. I then sought the manager. She could have cared less about our issue. She was even less concerned of we stayed to see the show or my child's need. Or that we needed, or lost or juice.
It's a shame that we tried to bring juice in a secured bottles into the theatre and not a plastic cup of wine to get trashed on.
So lesson learned. The Benedum was not a child & family friendly experience. As a parent & family with physical & medical needs, I felt VERY frustrated and upset that I couldn't provide my kid with the best experience possible.
I don't walk around with a bid handicap sign on my forehead but I do think we should have to be treated with respect and dignity.
But then again, we just should have been good patrons and have had our liquids in the official Benedum wine cup. If I bring my kid back, I'll do it right next time and have him drink his juice out of that!
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