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  • The two stars in this review are not what I think of the store as a whole, but because of an extremely unpleasant experience I had recently. The short version, I was harassed in the store by another customer and despite a second patron saying she also saw and experienced the same thing, the staff did not ask the shopper to leave. I looked over my shoulder all the way to my car because I felt so uncomfortable and thought the person may have followed me. If there were security personnel on site I would not have felt this way. I shop at this location very often and bring them quite a bit of business. Despite old navy being at the cheaper end of the retail spectrum, I do not feel that customers should have to sacrifice their sense of well- being to get a deal. Old navy needs to have some additional security in the store, or a more efficient policy to deal with these situations. The staff at this store are very nice in my opinion, but I cannot continue to shop at an establishment where I do not feel safe.
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