It doesn't feel authentic like kinton or the many Japanese ramen joints near Dundas station. Definitely not Japanese speaking employees or owner (assuming). That being said, not many options in Richmond Hill.
The food was fine, the karage was good enough for me to eat to order it again in the future, crispy, nicely battered and not too salty. You get to choose the broth, noodle thickness, cut of meat for the ramen which is nice and it tasted pretty good. I would go again for the convenience and limited options on my area for ramen and But $11 a bowl seems reasonable enough for me!
Good ramen experience makes me drink the broth at the end, I didn't do that here.
The service was quite good, they would try to greet and send you off Japanese style but the enthusiasm just isn't there. Which the other ramen places downtown do, I expect it now!
TL /DR : good but not great. Non authentic ramen experience. Few ramen options out of the city uptown.