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  • Three stories, interior entrance, elevator. If you are not aware of the Mircrotel concept, rooms are a compact design. TV set is above the closet, cushioned window seat, and a smoky colored mirror across the head of the bed. I've stayed at this brand before and they can be ok economy lodging. This location however not a good choice. Positives - the water pressure in the bathroom was great, and plenty of hot water. The HVAC worked well on the 20 degree nights while I was there. Good selection of TV channels. Negatives - and there are many. The general look of the place is well worn and not well maintained. Hallways and my room have wallpaper that is separating in spots and torn in others. Many places in the ceiling show repair from water damage. Bed was uncomfortable, pillows were thin, bathroom linens were cheap quality. TV set worked well, but is still an analog set and not hdtv. Free wifi required frequent sign ons, and briefly disconnected on me several times. Very easy to hear activity in rooms above and beside your room, and in the hallways. Incredibly disturbing loud sounds came from the plumbing several times. Staff dresses sloppy, acts unprofessionally as if they haven't been trained in the hospitality industry. Plenty of "friends" of the staff hanging in the lobby. In my opinion, the Microtel company needs to revoke the franchise of this property as the facility damages the reputation of the brand. It is also my opinion that this is not an acceptable lodging choice in the Matthews area.
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