I called at 8:20 AM on a Wednesday and explained that I was a tourist staying in a hotel and needed a muffler installed prior to driving back to California- He told me to come in on FRIDAY !!! ( two days later) I explained that I needed it done today ( 10 hour window for a 20 minute job) He was unsympathetic and a jerk . Tbree days he needs for a simple muffler? JERK !!!