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| - If I hadn't moved out of state, I would have taken my daughter out of this office.
The wait times are horrendous and the front office staff (mainly the woman in the picture) is so incredibly rude. I think she's on a power trip.
Since this year started, it is next to IMPOSSIBLE to find parking. I don't know what happened, but it has taken me upwards of 20 minutes just to find parking within a 5 minute walk of the office. That's 25 minutes down. Ridiculous. Next, it doesn't matter if you check in early, on-time, or late, you will still be expected to wait for unnecessarily lengthy amounts of time. A quick checkup shouldn't take away +3 hours of my day.
I gave an extra star because the doctors are awesome here, but there is no reason for patients to be subjected to rude office staff that wants to punish people for being 5 mins late after being forced to walk a half-mile to the office. And I've never waited less than 20-30 mins anyway!
On the day the photo was taken, our appt was at 10:20am, the photo was taken at 11:30am and as you can see, we were still in the lobby.
Unacceptable.
I wouldn't stand for it and I hope you don't either.
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