I was looking forward to going to Primanti's without having to go downtown. Since moving from Pittsburgh 15 years ago, I didn't realize how much they had expanded. The experience was one of the very few times that I left a very low tip: about 10%. The restaurant was not busy, yet our server was nowhere to be found. She never asked how things were, asked if we wanted refills or even boxes and we had to flag another server down to find our server so that we could get our check. Terrible service, but I'm sure it's not a standard in the restaurants. The memories of the sandwiches had my mouth drooling. However, it was not nearly as good as I had remembered. The sandwich was lukewarm (I had the corned beef) and was nothing special. My dining partners felt the same about their sandwiches: they were just ok.
Between the subpar service and the average food, it's worth checking out another restaurant or maybe just another location of Primanti Brothers. There were never any complaints about the original.