Great chain, well-trained employees, and fresh tasting ingredients are just 3 of the reasons I love this place. Went in and right away felt great vibes from a very cleanly restaurant. The cashier was knowledgeable, flexible, and understanding even when the customers behind me seemed difficult. They really took their time to ensure they made a great sub that's worth the price and I didn't mind waiting...it's not fast food and I don't want anything to change!