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  • Exquisite food, Exquisite space, operations need help! Working out kinks? Too many gimmicks? Expect perfection with the hype? All of the above. Was so excited to try as Giada food style is perfect to my taste and I was not disappointed in a single thing I ate. Where my experience went wrong is in the human interactions-waiter needs an assistant or more interest as "Ready to order" or "finished" were about all that I heard-no effort to explore the menu, assist a vegan diner with options-contrary to web site, no offer of a second cocktail, coffee, after dinner drink. No explanation of the dessert cart and how it works-a point out of the items but price? Do you order 1? tasting option? Ipad options were distracting in that they either didn't work well or I'm not tech enough. Commented to waiter about a burning smell and he said "yeah, its the wood burning in the ovens-I take a shower when I get home and cant get the smell off but need the job". The manager types who stopped by seemed self serving and not really interested in hearing " my wine glass is empty and would order another if someone came by or asked". Felt like the "Experience of dining" was lessened by what seemed like turning tables-but the food was sublime and the kitchen has its A game. Perhaps the novelty and kinks will work out when people have been there and done that-but more human and less shtick- as part of what drives people to a place like this is the human connection we want to have with the real Giada- as well as the experience of special dining.
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