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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-08-28 00:00:00 (xsd:dateTime)
itemReviewed	Panera Bread
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I just started yelping so I hate to start on such a negative note. That being said I am however a long time Panera fan. This Panera is the worse, from the horrendous service to the subpar food. In general ordering takes forever and they try to push you to use the iPads. I'm comfortable using technology but their system makes it challenging when you are trying to make modifications. The iPads will also charge you for some add ons or substitutions that you wouldn't be charged for at the register. I could be wrong (or maybe it has changed) but there is no way to put in your rewards number or redeem rewards on the iPads. We go in on Sunday and it's slow. They are busiest M-F with local businesses in the area. My order is quick today but never efficient. I will admit my order was a PITA...I wanted tuna and cheese on white - that's it. Not TU-day! My sandwich came on wheat with lettuce, tomato and onion. I also got a watermelon feta salad. I requested no arugula/sub fields greens and it came full of arugula. Now - I only ordered the salad this way because last time I ordered it they were out of arugula and asked if they could sub the field greens and I actually really liked it this way. I can honestly say I can't remember a time I went to this location and our entire order was correct. They advertise that if you experience an issue they will correct it and offer a complimentary pastry. Well that never happens. I never ask either because I just want my order to be correct. I'm not looking for something free. We only continue going to this location because it's close to home and it's one of my daughter's favorite places. I have been repeatedly annoyed by simply ordering a grilled cheese for my daughter. I literally tell them to charge me twice $$ for extra cheese because they only put one slice on their kids grilled cheese sandwich. Really? That doesn't even count as a sandwich. Although I think their pricing is fair (in general) they can splurge for 2 slices of cheese! My biggest pet peeve at this place is the design. They have the tiniest drink station and it's right next to the expediting line. So all the food is coming out and people are trying to collect their food and get drinks all in one small contested area. They hide the napkins and drink lids under the counter of the drink station. Every single time I am there someone is asking the expediter for the lids. My toddler could have come up with a better design. It was clearly an afterthought. Customer service is dreadful. I have had rude experiences with two of the female managers that expedite the kitchen when simply asking them to correct their mistakes. There is a very nice young man named Chris that has worked there since the transition from Paradise (I believe). He is always hustling and asking people if he can help or how things are. The people at the register are pretty friendly as well. This place needs new management! It's a far cry from what Paradise used to be.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	TeeTee

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