Frankly I was disappointed by the customer service today. The lady helping me kept going on about how shocked she was that I needed my ring resized "so much bigger!" than it was. She couldn't leave it alone. Even after she finished telling me what the cost was she pulled out the ring again and said she couldn't believe how big it needed to be now.
Give me a break lady- I just had a baby. I know. That's why I'm getting it resized. I was too floored to respond at the moment but goodness- leave my weight out of it please. Just resize the ring.
Update- I spoke to a manger about this incident. The manager was VERY sweet and sorry about what happened. I got a discount on my ring for the trouble. I am very pleased with this outcome.