The first time I went, I had a cleaning, exam, x-rays and 2 molar extractions. I was in the office for 2 hours. They are, including Dr. Salameh, friendly, polite and caring to a fault. They CARE if you are uncomfortable and/or have any pain. The office itself is welcoming and so is everyone in it. I will be going back to finish my treatments and am (almost) looking forward to it.