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| - This is my local grocery store, and I'm a big fan of Harris Teeter, but lately a few things have bugged me about it.
Like other reviewers have said, the parking lot is a bit of a nightmare. It's a small store (by HT standards) and daytimes can be pretty busy. I personally LOVE to shop late at night, and frequently visit after 9 p.m. to avoid the crowds.
Be warned... Thursday is senior citizen day, and it's hard to maneuver the aisles with how busy it is, and slow moving the customers can be.
As it's a smaller store, it seems they don't have enough room on the shelves for some items, and they run out. They never have Diet Sun Drop!
I had a pretty negative experience today with customer service. I get the HT emails, and frequent their website looking for sales, etc., and the website has all of these mentions of special orders, etc. So I figured I'd ask customer service about why they discontinued my favorite fake-meat sausage product (don't mock me! it's good!) and they seemed annoyed that I was asking, and causing them a hassle. Overall, the two employees working behind the counter seemed bothered they had to help me at all... not a good impression!
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