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  • I want to start this review off by saying that this is the first review I have ever written on yelp. I was referred to Alex at Excel by Nick at CardinaleWay Mazda after my keyless entry stopped working on my 2016 CX-5 as a result of a three car accident I was in that caused front and rear bumper damage to my car. I got a quote from Excel on my car and they sent it into State Farm for me since the car that took responsibility for the accident was insured by them. I had to get a quote from a State Farm collision center, which quoted me a couple hundred less than Excel. I informed them about this and they told me not to worry because they deal with insurance companies all the time. I made my appointment with Excel to come in and get my car fixed. They took care of making the reservations for my rental car through Hertz for me. Angelica, the woman at the front desk, called me the day before my appointment to inform me that they had everything set up for my rental car. When I came in that day, Angelica had to call three different Hertz locations to get me a car. When she finally found one with cars available, that location was unable to send a car to come get me. Angelica brought me there in her own personal vehicle and waited with me to make sure I received a car comparable to my CX-5. I received and email and/or phone call from Alex, Angelica, or Esperanza every day my car was in their possession (with he exception of weekends, of course). As I mentioned before, the check State Farm gave me did not cover the damage. Excel contacted them and made claims to get the remaining amount that was necessary to fix my car. I did not have to worry about literally anything. Excel, Alex, and Angelica, Esperanza, and their team took care of everything for me and kept me informed of what was happening throughout the entire two weeks my car was there. They also have a lifetime warranty for any vehicle they repair. I would highly recommend Excel Collision Center for any car repairs.
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