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| - Service/atmosphere
Bf & I came here on a Tuesday around 5pm, and when we were seated we realized we were the only customers at the time. Our server was good for quickly bringing us water and menus, but she didn't think to come take our orders. Her male coworker (who looked to be the bartender) had to come and take our order. He wasn't as knowledgable when it came to the menu items, but he helped us to the best of his ability. As we waited for our meal, being the only table in the joint, our server completely neglected us. The bartender(?) came around and filled our water glasses for us. It took 25 mins for our nachos and a small app of ours to arrive, but my bulgogi didn't come until 40 mins after we ordered it... not impressed considering it was prime dinner time and we were the only table there...
By the end of the meal, the ONLY encounter we had with our server was when she originally seated us/brought us menus & water, brought us our food, and cleaned some tables nearby. The bartender was the one who took our orders, filled our water glasses and gave us the bill- he even checked if we were satisfied with the food.
Wish the server spent less time talking to her friend at the bar and more time checking in on us and making sure our water glasses were filled instead of making her coworker do so...
Food quality and quantity
We got the pulled pork nachos that was on special and they were fantastic! Both my bf and I were really impressed! He didn't like his waow bun that much but that's cuz it wasn't really his type of food. My bulgogi was pretty average, but not bad. It was a bit greasy and it probably could have had more meat chocked into it for $10... as they filled it with glass noodles even though the menu stated it would come with vermicelli noodles (thin rice noodles).
Overall I don't think i'd come back unless it was for drinks, but definitely not for a sit down meal. Would order the nachos again but sadly they're only a Tuesday/Wednesday special. Hope the owner sees this and does something about customers being neglected by the servers considering I saw other reviews having similar issues.
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