Used to like this place but very disappointed today. They ran out of koobideh on a sunday (that's like McDonalds running out of Fries). After the server explained the situation she said same price for barg. Eventually we agreed (reluctantly). Then our server came back and said no, its going to cost extra and would rather us know than just give us a bill for more than expected (as if that's an option, surprise! $).
Our party of 6, some from out of town with strong cravings were about to head elsewhere. We decide to speak to the manager who instantly confirms there will be no koobideh. My wife (who's Iranian) and i come frequently and expressed our disappointment. My wife is fair skinned with light hair and doesn't always get recognized as Iranian. So... Her and the manager switch to farsi and not a moment after realizing shes Iranian we are told he can have koobideh ready in 10 minutes.
About 10 minutes later, not a minute more, we were served what we had been asking for all along. Interesting right? Now you can form your own opinion from reading this. I know for us, we will be thinking again before returning or referring others and will be make a point to tell our Iranian friends about this story. I couldn't be more ashamed and embarrassed for them over this experience especially after patronizing the business for many years prior. Bottom line, the food isn't quite like it used to be and apparently there are some other deep rooted issues as well.
But hey, there's always Persian room.