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  • First off, the food is really good. But I'm giving them just the one star because they do the worst practice in the restaurant industry - upcharging you on substitutes (ex: beef for chicken) without informing you. We were a party of six, three of which three did substitutes. We only found out at the final bill. The menu clearly says "choice of" but, in fine print elsewhere on the menu, there is a substitute charge. What made this whole thing worse is that management even acknowledged this, but still didn't change our bill. Terrible customer service considering we've been there many time. Could have retained a customer with a simple act, but their poor handling of this issue have lost them a customer for good.
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