This is easily our favorite brunch place. Before moving to NC we went to a First Watch in IN quite a bit. After our second visit to the Matthews location, it's clear that their wait system has flaws. We were quoted 30 minutes and waited over 45. The manager (can only assume he was a manager) was overheard telling one of the hostesses "don't use the word 'hour' because people leave when they hear it." But that's what the wait was for many. Honesty goes a long way. Such a bummer for our favorite weekend place to lose a few points with us. The food is great, they just need to figure out how to successfully handle busy hours.