Staff is super nice and explains everything. Have had 3 PCA peels here and a diamond microdermabrasion. I really like this place and have already recommended it to a couple friends. I stayed coming here after I purchased a living social and I'm glad I did. They have 2 locations one in Scottsdale and one in Glendale. the Glendale spot is closer to me, so that's where I go. You use the website to book appointments.