Literally made an account just to praise the service.
The actual sharpening aside(which is absolutely amazing) the customer service was just top notch. Came in and they noticed I wasn't there by car. When I told them I took the bus here they offered to sharpen my stuff right then and there for me so I wouldn't have to come back later and it only took about 20 minutes for 5 knives. They even sharpened one of my paring knives on the house! That was really nice.
Came back a second time and they managed to fix a bent tip on my Gyuto as well. Looks like the damage never even happened.
Wonderful wonderful buisness.