I eat Indian food not infrequently. For me it is essential that the restaurant listen when you place an order, especially when it is regarding the degree of heat/ spice in the food. When we placed our order over the phone we specifically said, "Please make it very very very mild". We picked up the food and took it home for a birthday celebration. It was a large amount of food. The food was so hot we could barely eat it. While I could appreciate that the flavours were very good, what's the point if the heat prevents you from enjoying the food?