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 | 	- This place, and it's staff, can kiss my you know what... 
I called looking for a "reed" for an "oboe".  I have no clue what this is, I just know my step kid needs one for his band class.  The kid that answered phone immediately says they have them in stock, so I begin my roughly 12 mile trek from Rhodes Ranch to this location at Durango and Charleston.  
I finally arrive and there is a little kiosk with a kid sitting there apparently directing traffic.  I ask for the "oboe reed's" and he points to a rack and says "I think they are over there".  After 5 minutes of searching in front of a counter of two employees, one a Dave Navarro look-a-like, I finally approach them and ask for the location of the mystical reeds.  They respond with nothing more than "ask accessories" and point to the other side of the store.  AhhhK....  
I walk to accessories, ask again for reeds, and without missing a beat, they point back to the two clowns I had just spoke with.   I immediately exited, vowing never to return.  They mystical oboe was found online, next day delivery.
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