The low reviews must be because of some other reason and not for the food. The Mongolian beef that my husband ordered was crazy good and my chicken chop suey was even MORE crazy good than my husbands (loved that it had no corn starch). It came with crispy noodles but they were really little crispy chips and sooooo delish!
It is primarily a "take out" place so you order at the counter and they prepare your food fresh to order. We did dine in and so we seated ourselves and they brought our food to the table in take out containers with plastic silverware which was ok with us because then we didn't have to go ask for a to-go box.
Our meals came with rice, 2 fantastic crap puffs (the best I have ever eaten) I usually want sweet and sour sauce but these were already sweet and so there was no need for the sauce. They are very different from the traditional crab puffs and I highly recommend them. The veggi spring roll was also fantastic but did need some sweet and sour sauce so next time I will request some. We ordered the wok wonton soup and the wontons were soooo good and the ingredients were amazing (super fresh shrimp, chicken, pork, wontons and veggies) but the broth lacked in flavor so I would probably skip the soup and try some other soup next time.
If dining in, don't expect much in the ambiance department just expect a "take out" atmosphere. Also, they do not serve hot or cold tea but they do offer other limited drink options. Highly recommend giving it a try!