They are very welcoming & give good care, but I was turned off by the hard sell. I understand it's better (for the business) if you pay up-front (for the package price), but they just weren't willing to do a per visit payment and any larger or monthly amount just didn't work into my budgeting. They tried to be as accommodating as they could within their own business model. It seems as if they handle it like tithing to a church...the hard sell church. i believed in the chiropractic care, but I just couldn't conform to their presentation.