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| - I came here on Saturday on a second hand store rummage day out with my husband and I just have to say that I don't get it, Savers.
I. Don't. Get. It.
First let me start by pointing out something that you guys may have forgotten, you are a secondhand store, not a resale store for gently used merchandise or even a consignment shop. There *is* a difference. Your stuff is no nicer than a standard Goodwill's stuff, yet you think you can command about twice the price for your stuff?? Uh, no.
Yeah, it's clean and organized in comparison to a Goodwill, but it still smells like my grandma's closet, or maybe even my musty garage after a humid day. Why? Because it's STILL a secondhand store, full of unwashed goods, of questionable provenance, from other people.
I found a wall mounted coat rack that I really liked and would have purchased, but it was $10. Uh, sorry, but that isn't that awesome of a deal. And my husband found some well loved, North Face snow pants that would have been a good deal for something slightly less than the $25 they wanted for them, AND if they hadn't also been ripped at the bottom so I would have had to mend them anyway... c'mon Savers, really?
Adding to all this is the fact that they weren't even offering any kind of point of sale discount, coupons, nothing... At least Goodwill was running a 50% off everything deal that same day. I did hear an overhead announcement that said that if you register online with Savers and give them your email address they'll send you coupons, but who really wants Spam from a secondhand store? I certainly don't. I much prefer a point of sale discount that requires no sharing of my personal contact information, thankyouverymuch.
Saver's whether you guys like it or not, Goodwill IS your competition, so you better step up your game to actually compete with them. I'll be clear, I'm not cheap and I'd like to consider myself a bit of a connoisseur of the secondhand stores across the Valley (hell, I was raised shopping in secondhand stores) but I refuse to pay those kinds of prices for that kind of merchandise.
You guys need to reexamine your pricing structure because it kinda sucks.
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