This was my first experience with Sun Devil Auto, It will not be my last. From the moment I picked up the phone I was treated with respect and kindness. Puna informed me of different options for service, mentioned a coupon I could use due to the amount of work I was requesting and took the time to tell me he looked forward to earning my business. Outstanding. I even called my dealer's service center and confirmed that, as I informed, the same services thorough them were double the price!
Drop-off was a friendly and professional breeze. He called several times during the day. First to let me know that some of the items I wanted checked out where in good working order and that they recommended a regular 30K mi service that was long overdue and updated the service quote for me so there would be no surprises. Then when he called to let me know the car was done. When I arrived there WAS one surprise that was bill-related. It turned out to be $100 less than originally quoted. There were a couple of services my car didn't need so they didn't charge me for them. They also threw in the inspection since I was having other work done. It was simply the most pleasant experience I could have had with an auto shop. We will be taking both our vehicles to Sun Devil Auto from now on!