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  • Dear "Golden Boy", Maybe you had an off day but I was really disappointed with my AYCE dinner with you today. Upon sitting down there was rice on our chairs. 2 out of the 3 menus have some sauce and brown wet spots all over we wiped off ourselves. Water came out slow. The baked rolls came out lukewarm. The baked mussels were lukewarm. Nothing was hot. Even fried Agedashi tofu was warm. The only hot foods was the kids menu item we ordered (popcorn chicken and miso soup). The busser with the goatee was exceptional. He brought out everything I asked for right away (soysauce, the rice and soup that came with the kids meal). Our plates were not cleared and no one cared to move it when bringing it more food and our table is full of empty dishes already. I had to ask them to clear it. It wasn't a busy night. There were plenty of empty tables and maybe you were understaffed. Regardless, being over polite doesn't make up for subpar service. The tables being serviced by other servers who sat down after us got their food before us. How is that possible when theirs was fried and baked items that take time? You brought me the check even though I was still missing an order. I hope you enjoyed my eels. I came to this location because I've had multiple good experiences at the rainbow location. I should have kept driving and went to Sushi Mon like I originally intended to. Had a really disappointing time tonight. Hope you guys live up to your name so as to not mislead any more people coming for the Oyshi brand of standards. Another food review: The caterpillar roll which has nothing to do with you had really over cooked, dry and tough eel.
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