Our second A/C went out we had another company that NO showed at 9:00 a.m. so I got on Google and found this company with a $25 service charge. They had a cancellation and fit us in between 3:00 and 5:00. Right at 3:00 I got a courtesy call from Mark telling us he was on his way. He diagnosed and fixed our A/C in 15 minutes. Clean and courteous tech. I will do business with them in the future.